Privacy Policy

What does Bluegrass Living do with my personal information?

Bluegrass Living uses personal information to enhance the overall shopping experience by providing you with better customer care. Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately.

All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, that allows Bluegrass Living to provide knowledgeable support through our customer care team.

Benefits of allowing us to keep your personal information on hand include:

  • A Personal Internet Account – You will be identified by Bluegrass Living every time you log in with your personal customer number, saving time by not having to submit your information again.
  • Traceable Product Delivery – You will be able to track the location of your shipment through our online tracking system.
  • Order Status Updates – You will receive order status updates through email notifications and text messages, including:
    • Order Confirmation
    • Order Shipped
    • Out for Delivery
    • Delivered
  • Updates on Internet Specials – You will receive updates on Internet specials you have requested and invitations to join our Sweepstakes and giveaways.
  • Personalized, Knowledgeable Customer Care – Our customer care team will be able to assist you promptly and accurately by identifying you and your preferences.

Will Bluegrass Living sell my email address or phone number?

NO! Bluegrass Living will not sell, trade, share, or rent your email address or phone number to anyone.

We believe that your email address and phone number are personal and should be kept that way. We use your email address and phone number to provide you with better customer care support and to update you on Bluegrass Living Internet specials that you have requested.


Email Newsletter Permission Statement

When you sign up for our email deals newsletters, you will receive weekly email updates about:

  • Deal of the Week
  • Holiday Sales
  • Clearance Promotions
  • Exclusive Offers
  • Coupon Codes

You can unsubscribe at any time by:

  • Logging into your account on our website and clicking unsubscribe from email newsletters.
  • Clicking unsubscribe on any email we send you.

Automated Information Collection

We may connect information collected automatically with information we already have about you in order to identify you as a Bluegrass Living guest.

If we are able to identify you, we may, for example, link:

  • Your website activity to your activity in a Bluegrass Living mobile application.
  • Your online interactions across multiple platforms for a seamless, personalized experience.

To provide the best guest experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as:

  • How you are shopping on our website and mobile applications.
  • The performance of our marketing efforts.
  • Your response to our marketing efforts.

Your Choices

To opt-out of the vendors we use for cross-device linking, visit:

👉 Digital Advertising Alliance’s Choices page

Perform a global opt-out on each browser and device that you want to opt-out on.

Important Notes on Opting Out:

  • Opting out only applies to the browser and device from which you opt-out.
  • Other linked devices will not receive information collected from the opted-out device.
  • The vendor will not transfer information from the opted-out device to a third party.

The opt-out tool is Cookie-based. This means:

  • The opt-out will only function if your browser accepts third-party cookies.
  • If you delete cookies, change browsers, or switch devices, you will need to opt-out again.
  • This opt-out does not prevent advertising based on your visits to Bluegrass Living websites, apps, or interactions with Bluegrass Living ads.